Open for business! But now what? The owner of a popular independent cheese store in Sarasota, Florida, shares her experience with the bruising logistics of closing her shop and, weeks later, the anxiety of re-opening. Devining what customers might crave after weeks of lockdown, plus retooling her sales practices, has been keeping Louise Kennedy Converse—aka Cheese Louise—awake at night. Our phone conversation has been edited and condensed.